Unfortunately frauds, such as online auction and credit card fraud, are not crimes that fall within our charter and are the jurisdiction of State or Territory police.
Please also ensure you have reported the matter to the security section of the online auction site as a priority.
If you wish to report the matter to police, please see the following advice.
Your local police are free to contact us if they require any technical advice or assistance. They also have the resources of their respective state based computer crime teams.
Staff employed by the AHTCC are supplied by the contributing agencies including police services within Australia, various Government departments and private industry.
The AHTCC does not generally recruit directly from the public.
The AHTCC is a member of the Virtual Global Taskforce (VGT) involving law enforcement agencies from around the world working together to combat online child sex exploitation and to make the internet a safer place.
The lead agencies for investigating online child sexual exploitation are the Australian Federal Police Online Child Sexual Exploitation Team, and the sexual offences units in your State or Territory police service - see our Key Law Enforcement Partners.
If your home computer is infected with a virus, you should use commercially available anti-virus software to quarantine and remove the virus. If the virus was sent to you via an infected email from someone you know, then you should advise them their computer is probably also infected.
If you cannot solve the problem yourself, you may need to engage the services of your local computer shop or IT professional for assistance. Auscert also provide information about protecting your computer from malicious code and how to deal with infection.
If you believe that you were intentionally infected with a virus and you have evidence as to the identity of the person who sent you the virus, then you may choose to report it to the State or Territory police where you live. See our Key Law Enforcement Partners.
Criminals send out millions of these fraudulent e-mails to random e-mail addresses in the hope of luring unsuspecting innocent persons into providing their personal banking details. This is referred to as "phishing".
Often these e-mails will contain a link to a bogus website, which can look very similar to your regular bank's website.
Clicking on the link will often also enable hidden programs that may monitor your internet banking.
Some of these e-mails and bogus websites can seem extremely convincing, hence their effectiveness for criminals.
Your bank will never send you an e-mail asking you to enter your online banking details.
You should immediately delete any such e-mails.
Never click on the links provided in these e-mails or submit your online banking details under these circumstances.
It is important to make other people aware of these "phishing" e-mails and encourage them never to respond to these types of requests for personal details.
These are NOT legitimate jobs.
You should immediately delete any such e-mails.
These types of jobs are what we call "mule recruitment" - that is, attempting to get you to receive stolen funds using your bank account and then transfer those funds to criminals overseas.
Criminals send out millions of these fraudulent job e-mails to random e-mail addresses in the hope of involving unsuspecting innocent persons in their criminal activity.
Criminals also advertise these bogus jobs on popular employment or job-seeking websites.
Depending on the circumstances, it is possible that people who agree to participate in these "jobs" may be prosecuted.
If you have received money in your bank account, transferred or attempted to transfer money overseas in these circumstances, please contact your financial institution immediately.
See our advice about Harassment, threats and defamation.
